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Premium B2B iGaming Solutions

We run the operation
so you can run the brand.

Fully managed iGaming operations, marketing and advisory for casino operators, sportsbooks and gaming platforms — delivered by dedicated teams, proven processes and senior leadership oversight.

Get a Custom Proposal Explore Services No lock-in trials · Tailor-made packages
Trusted across the stack Casino Sportsbook Platforms Crypto Brands Multi-Brand Groups
24/7
Player-facing coverage
18+
Managed service lines
Weekly
Client reporting cadence
Senior
Leadership on every account
What We Do

One partner for the entire iGaming operation

From day-to-day operations to growth marketing and regulatory advisory — pick a single service or a fully managed package built around your brand, markets and ambitions.

Operations

Run the business

Customer Support

Dedicated agents, team leads and an integrated AI chatbot delivering 7-day or 24/7 multichannel player support, with QA and CSAT tracking.

from €12,000/mo

Payments & Fraud

24/7 transaction monitoring, fraud prevention, KYC/AML oversight, chargeback management and payment optimisation led by a senior payment manager.

from €8,000/mo

VIP Management

A dedicated VIP host managing high-value relationships with personalised retention campaigns and structured reactivation programmes.

from €5,000/mo

Platform Management

Day-to-day operational management of the platform, provider integrations, game-portfolio curation and content scheduling.

from €5,000/mo

Casino Manager

A dedicated casino manager owning the full casino product, working with suppliers on content strategy and performance.

from €4,000/mo

Sportsbook Manager

A dedicated sportsbook manager overseeing the sports product with the trading supplier — margins, coverage and promotions.

from €4,000/mo

Responsible Gaming

Player-protection monitoring, self-exclusion management, responsible-gaming frameworks and regulatory reporting.

from €3,000/mo

Marketing & Growth

Grow the brand

Affiliate Management

Full network access, deal negotiation, partner management, performance tracking and campaign optimisation.

from €6,000/mo + 10% rev share

CRM

A dedicated 2-person CRM team delivering segmentation, lifecycle campaigns, retention, reactivation and VIP journeys.

€7,000/mo

Community Manager

Dedicated community management across Telegram, Discord and social channels — building and engaging your player community.

€3,000/mo

Design Studio

Brand design, marketing creatives, campaign assets, landing pages and promotional materials on demand.

€2,500/mo

BI & Reporting

Custom dashboards, KPI tracking, performance analytics and regular stakeholder reporting for data-driven decisions.

from €3,000/mo

Media Buying / PPC

Paid acquisition across Google, Meta, programmatic and affiliate networks — strategy, optimisation and performance reporting.

from €5,000/mo + 10% of spend

Brand Book Creation

Complete brand identity — logo, colour palette, typography, tone-of-voice guidelines and a full visual asset library.

from €5,000

Advisory & Project

De-risk & scale

Compliance

Licensing support, regulatory compliance frameworks, responsible-gaming policies and ongoing compliance advisory.

Project scope based

Legal

Operator agreements, terms & conditions, affiliate contracts, GDPR compliance and corporate legal structuring.

Project scope based

Incorporation Services

Company formation, licensing applications, jurisdiction advisory, corporate setup and banking introductions.

Project scope based

Translations

Professional localisation and translation for player-facing content, legal documents and marketing materials.

Project scope based
The Engagement Model

Embedded like an in-house team, run like a service

A dedicated account lead, senior oversight and a reporting rhythm that keeps you in control without the overhead of building teams yourself.

Scope & Proposal

We map your brand, markets and coverage needs, then build a tailor-made proposal with clear scope and indicative pricing.

Dedicated Team

We assign dedicated agents and a senior account lead, cross-trained and backed up so there's no single point of failure.

Weekly Reporting

A structured weekly client report every Tuesday — KPIs, highlights, risks and the actions planned for the week ahead.

Scale on Synergies

Add services or brands as you grow. Multi-brand and bundled packages share operational synergies and preferential pricing.

Why IGMS

Operators choose us to move faster with less risk

Everything is fully managed by IGMS with dedicated resources, proven processes and senior leadership on every account.

Fully managed, dedicated resources

Not a freelancer marketplace — dedicated people who know your brand, embedded in your operation.

Senior leadership oversight

Every account has a senior lead accountable for quality, escalations and performance.

No single point of failure

Cross-trained teams and backup specialists cover illness, holiday and peak demand — continuity by design.

Cost-efficient shared model

Scale headcount up or down without standalone team overhead, and unlock synergies across multiple brands.

Weekly Client Report · Tuesday

Your operation, at a glance

Player support CSAT94% ▲ 3%
First response time42s
Fraud flags reviewed1,280
KYC queue healthClear
Coverage uptime24/7
Packages

Indicative pricing, built around your brand

Every operator is unique. Below is an indicative guide for a single startup brand — we'll build a bespoke proposal around your requirements, markets and scale.

Single Service

À La Carte

from €2,500/mo

Plug a single managed service into your existing operation — from a designer to a full support desk.

  • Any one operations or growth service
  • Dedicated resource & account lead
  • Weekly reporting cadence
  • Scale coverage as you grow
Choose a service
Most popular Startup Brand

Managed Launch

from €9,500/mo

A shared, fully managed operation for a single brand — the fastest way to launch and run with confidence.

  • 24/7 shared customer support
  • AI chatbot, team leadership & QA
  • Add payments, CRM, VIP & more
  • Senior leadership oversight
Get a proposal
Multi-Brand Group

Enterprise

Custom

Full managed coverage across multiple brands with shared synergies and preferential, bundled pricing.

  • All 18+ managed service lines
  • Shared operational synergies
  • Compliance, legal & incorporation
  • Preferential multi-brand pricing
Talk to us

All pricing is monthly and indicative for a single startup brand — final scope, coverage hours, headcount and languages are agreed per engagement.

Ready to hand off the operation?

Tell us about your brand and markets and we'll come back with a tailor-made proposal — usually within a couple of business days.

Request your proposal
Get in touch

Let's build your managed package

Whether you need a single service or a full managed operation, we'll build a proposal around your brand, markets and growth ambitions.

Email
hello@igamingmanagedservices.com
Telegram
@igaming_services
Response time
1–2 business days

Strictly confidential. We only use your details to prepare your proposal.